Public Transit Services, Metropolitan Transit System, Trolley

Public Transit Services

General Information
Description of ServiceOperates public transit service throughout San Diego County with three trolley lines and almost 100 bus routes. Provides information about public transit services throughout the county. Offers phone-based or online trip planning. Operates The Transit Store, which has bus, trolley, and coaster passes; senior, and disabled transit identification cards; and a lost and found department. Passes may be bought online. Offers a school safety program to educate preschool through high school students about the Metropolitan Transit System and safety in the various transit environments. Safety presentations are also available to community groups. MTS is also the taxicab administrator for the cities of San Diego, El Cajon, Imperial Beach, La Mesa, Lemon Grove, Poway, and Santee.
Geographical AreaSan Diego County
Facility/ADA AccessWheelchair accessible
Intake ProcedureCall or go online. Walk in a Transit Store at 102 Broadway, corner of First Avenue, in San Diego. To ride for reduced fare on buses, show the driver proper ID, pay your cash fare or show your monthly pass. On the trolley, purchase your ticket from the vending machine in advance of boarding and show it or your monthly pass and proper ID to the fare inspector upon request.
Intake RequirementsDriver's License, Medicare Card, MTS Senior/Disabled ID Card, NCTD Senior/Disabled ID Card, State of California DMV Placard ID (the white placard receipt from the DMV), or State of California Senior ID Card
Helpful TipsIf riders do not have one of the forms of ID listed, transit ID cards are available at The Transit Store for seniors and persons with disabilities for $6.00. Proof of age/disability required to obtain an ID. Visit The Transit Store, call 619-234-1060, or go online for more information.
Client Information
Target PopulationAll
Age GroupAll Ages
Languages SpokenSpanish
Driver's LicenseNot Required
EligibilityAges 60 years and older for senior pass. Must get a disabled pass and/or have an ADA (Americans with Disabilities Act) certification to receive disabled services.
Fees or Charges
Types of FeesBus and trolley fares vary depending on service. Reduced rates for seniors and people with disabilities upon proof of age or disability. No fees for school safety program
Hours of Operation 8:00 am-5:00 pm Monday-Friday
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Specific Hours: Phone information: 5:30 am-8:30 pm Monday-Friday; 7:00 am-7:00 pm Saturday and Sunday. Transit Store: 9:00 am-5:00 pm Monday-Friday
Contact Information
Physical Site Address 1 1255 Imperial Avenue, Suite 900
Physical Site City, State, Zip San Diego, CA 92101
Main Phone (619) 557-4555
TDD Phone (619) 234-5005
Other Phone 511
Web Address
Additional Information
Last Complete Service Update Date05/19/2015
FACT ResourcesX
Affiliated Agency, Programs, and Services
Affiliated Agency: Metropolitan Transit System
Affiliated Program: Public Transit Services
This Service: Public Transit Services, Metropolitan Transit System, Trolley
Taxonomy Postings
Posted to Categories: Disability Related Transportation (BT-4500.6500-170)
Local Bus Transit Services (BT-4500.4700-500)
Local Rail Services (BT-4500.4900)
Safety Education Programs (JR-8200)